
Sales Policy
Effective Date: January 13, 2025
At Toolsshop.click, we aim to provide our customers with an easy and enjoyable shopping experience. Our Sales Policy is designed to ensure a smooth process when purchasing from our store. Please read the following terms carefully before making a purchase.
1. Product Availability
- All products on Toolsshop.click are subject to availability. While we make every effort to keep our stock updated, there may be instances when certain items are out of stock or discontinued. In such cases, we will notify you immediately and either offer a similar alternative or a refund.
- We reserve the right to limit the quantities of products purchased or refuse any order that does not meet our sales standards.
2. Pricing
- All prices listed on our website are in U.S. Dollars (USD) and include applicable taxes where required by law. Prices may change without notice due to promotions or other reasons.
- Shipping fees are calculated at checkout and are not included in the product price unless specified otherwise.
- We may offer discounts or promotional codes, and such discounts are valid only during the specified period and cannot be combined with other offers unless stated.
3. Order Confirmation
- After placing an order, you will receive an order confirmation email. This email confirms that we have received your order, but it does not necessarily mean that the order has been shipped.
- Your order is only considered accepted once payment has been processed and the item(s) have been shipped.
- We reserve the right to cancel an order at any time if the product is out of stock, there is an error in pricing, or the order does not meet our verification standards.
4. Payment Methods
- We accept a variety of payment methods, including credit cards (Visa, MasterCard, American Express, Discover), debit cards, and PayPal.
- Payment is processed securely through third-party payment gateways, and your payment information is handled with the utmost care and protection.
- Orders are processed once payment has been successfully completed. If your payment fails or is declined, you will be notified, and the order will not be processed until payment is successfully completed.
5. Shipping and Delivery
- Shipping costs are calculated during the checkout process and depend on the destination, size, and weight of the items in your order.
- We offer both domestic and international shipping. Delivery times may vary depending on the shipping method selected.
- We are not responsible for any delays caused by third-party shipping carriers, customs, or weather-related disruptions. Once the order is shipped, you will receive tracking information.
6. Returns and Exchanges
- Toolsshop.click accepts returns and exchanges within 30 days of receiving your order, provided the item is unused, in its original condition, and in the original packaging. Please refer to our Refund and Returns Policy for more details on how to initiate a return or exchange.
- Personalized or custom-designed items may not be eligible for returns or exchanges unless they are defective or damaged upon arrival.
7. Sales Tax
- Toolsshop.click is required to collect sales tax on orders where applicable, based on the shipping address and the current tax rates in your jurisdiction.
- Sales tax is calculated and included during the checkout process.
8. Order Cancellations
- If you wish to cancel your order, please contact our customer service team as soon as possible. Cancellations can only be processed before the order has been shipped. Once the order has been shipped, it is subject to our return policy.
- Toolsshop.click reserves the right to cancel any order due to pricing errors, payment issues, or suspected fraudulent activity.
9. Promotions and Discounts
- From time to time, Toolsshop.click may offer promotional codes or discounts. These promotions are subject to specific terms and conditions and may be valid only for a limited time.
- Promotional discounts may not apply to certain items or be combined with other promotions. Please refer to the specific terms of each promotion before using the discount code.
10. Limitation of Liability
- Toolsshop.click is not responsible for any damages or losses caused by delays in shipping, the failure of products to meet customer expectations, or any direct or indirect damages arising from the use of our products. Our liability is limited to the total purchase price of the product.
11. Customer Support
- If you have any questions or need assistance with your order, please do not hesitate to contact our customer support team:
- Email: info@toolsshop.click
- Phone: (317) 362-0243